Shipping Policy — Yofeely Cosmetics

We hope you enjoy shopping at Yofeely Cosmetics. Below is our shipping policy to help ensure that we meet your expectations.

Shipping

Shipping includes the cost of processing your order on the website, selecting items, packaging, transportation and handling. We do not guarantee delivery times, but do our best to provide accurate estimates.

Deliveries take place on weekdays only. Shipping and delivery costs may vary and are determined when the order is placed. Estimated delivery times apply to orders received before 12:00 noon. Orders placed late on Friday or on Saturday will only be processed on Sunday.

We ship to most countries worldwide.

Israel:

Free courier delivery on all orders over ₪299.00 (3–5 days).

Courier delivery on all orders under ₪299.00: ₪30.00 (3–5 days).

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What should I do if an item is missing from my order?

We apologize if an item is missing from your order. Before contacting our customer service team, please check:

• Some items may have been sent in separate packages — check your email for an additional shipping notification.
• You can also check whether the order was split into multiple packages in the "My orders" area.

If the mistake is ours, we will correct it immediately and send the missing item without delay.

Simply send a short message about the missing item to sales@yofeelycosmetics.com and include your order number.