Shipping policy

Shipping Policy โ€“ Yofeely Cosmetics

We hope you enjoy shopping at Yofeely Cosmetics. Below is our shipping policy to ensure that we meet your expectations.

Shipping

Shipping includes the cost of order processing on the website, item selection, packaging, transportation, and handling. While we do not guarantee delivery times, we make every effort to provide accurate delivery estimates.

Shipments are made on business days only. Shipping and delivery costs may vary and are determined during checkout.

Estimated delivery times apply to orders placed before 12:00 PM (noon). Orders placed late on Friday or during Saturday will be processed on Sunday.

We ship to most countries worldwide.

Israel

Free courier delivery on orders over โ‚ช299.00
Estimated delivery time: 3โ€“5 business days

Courier delivery for orders under โ‚ช299.00
Shipping cost: โ‚ช30.00
Estimated delivery time: 3โ€“5 business days

International Shipping

We work with the following carriers:

  • Ecopost (up to 2 kg to selected countries)

  • FedEx Economy (available to all countries, no weight limit)

Shipping costs are calculated based on weight and will be displayed at checkout.

What Should I Do if an Item Is Missing from My Order?

We apologize if an item is missing from your order. Before contacting customer service, please check the following:

  • Some items may have been shipped in separate packages. Please check your email to see if you received another shipping notification.

  • You can also check whether the order was split into multiple shipments in the "My Orders" section.

If it turns out to be our mistake, we will correct it immediately and send the missing item to you without delay.

Simply send us a short message regarding the missing item at:
sales@yofeelycosmetics.com
Please include your order number.

Customs, Duties, and Taxes

yofeelycosmetics.com is not responsible for any import duties or taxes applied to your order. All fees and taxes imposed during or after shipping (such as tariffs, taxes, etc.) are the sole responsibility of the customer.

Import duties, taxes, and additional charges may be applied once the shipment reaches its final destination. These charges are determined by local customs authorities and must be paid by the recipient.

Additionally, we are not responsible for delays caused by customs authorities in your country. For further information regarding potential charges, please contact your local customs office.