Terms of service

Terms of Service โ€“ Yofeely Cosmetics

Last updated: October 2, 2023

These Terms of Service ("Terms") govern your use of the website yofeelycosmetics.com operated by Yofeely Cosmetics ("we", "us", "our").

By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree with these Terms, you may not use the website or our services.

1. Eligibility

You must be at least 18 years old or have permission from a legal guardian to use this website.

By placing an order, you confirm that:

  • All information you provide is accurate and complete.

  • You are authorized to use the payment method provided.

2. Online Store Terms

You agree not to use our products or services:

  • For illegal purposes

  • To violate local, national, or international laws

  • To transmit viruses, malware, or harmful code

  • To interfere with the security or operation of the website

Violation of these Terms may result in immediate termination of access to our services.

3. Product Information

We strive to ensure that product descriptions, images, and pricing are accurate. However, we do not guarantee that:

  • product descriptions are error-free

  • product colors will appear exactly the same on all screens

  • all product information is completely up to date

We reserve the right to correct errors, update information, or cancel orders if incorrect information appears on the website.

4. Cosmetics and Personal Care Products

Our products are intended for external cosmetic use only unless otherwise stated.

Customers should:

  • carefully read product instructions

  • review ingredient lists before use

  • perform a patch test before applying cosmetic or skincare products

Yofeely Cosmetics is not responsible for allergic reactions, skin sensitivity, or misuse of products.

If irritation occurs, discontinue use immediately and consult a medical professional.

5. Pricing and Payment

All prices displayed on the website are subject to change without prior notice.

We reserve the right to:

  • refuse or cancel orders

  • limit quantities purchased

  • restrict orders by region or customer

Payment must be completed before the order is processed.

If payment authorization fails, the order may be cancelled.

6. Shipping and Delivery

Shipping times are estimates only and are not guaranteed.

Yofeely Cosmetics is not responsible for delays caused by:

  • shipping carriers

  • customs authorities

  • weather conditions

  • logistical disruptions

Customers are responsible for import duties, taxes, and customs fees where applicable.

7. Returns and Refunds

Returns are subject to our Return Policy.

Due to hygiene regulations related to cosmetic products:

  • opened or used cosmetic products may not be eligible for return

  • returns must be in original unused condition

Return shipping costs are the responsibility of the customer unless the item is defective.

8. Account Responsibility

If you create an account on our website, you are responsible for:

  • maintaining the confidentiality of your account credentials

  • all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate our policies.

9. Intellectual Property

All content on this website including:

  • logos

  • images

  • product descriptions

  • text

  • graphics

  • website design

is the property of Yofeely Cosmetics and may not be reproduced or used without written permission.

10. Third-Party Services

Our website may include services provided by third parties such as:

  • payment providers

  • shipping carriers

  • marketing tools

  • Shopify platform services

We are not responsible for the policies or actions of these third-party providers.

11. User Content

If you submit reviews, comments, or other content to the website, you agree that:

  • the content is not unlawful, defamatory, or offensive

  • the content does not violate intellectual property rights

We reserve the right to remove or modify any content submitted by users.

12. Limitation of Liability

To the fullest extent permitted by law, Yofeely Cosmetics shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • use of the website

  • use or misuse of products

  • delays in shipping

  • technical errors

All services and products are provided "as is" without warranties of any kind.

13. Chargebacks and Fraud Prevention

We reserve the right to investigate fraudulent orders or payment disputes.

Customers who initiate unjustified chargebacks may:

  • have their accounts suspended

  • be refused future service

  • be subject to legal recovery of disputed amounts.

14. Indemnification

You agree to indemnify and hold harmless Yofeely Cosmetics, its owners, employees, and partners from any claims arising from:

  • misuse of the website

  • violation of these Terms

  • misuse of products purchased from our store.

15. Termination

We may terminate or suspend your access to the website without prior notice if you violate these Terms.

16. Governing Law

These Terms shall be governed by the laws of the State of Israel.

Any disputes shall be subject to the jurisdiction of the courts of Israel.

17. Changes to Terms

We reserve the right to update these Terms at any time.

The latest version will always be available on this page.

18. Contact Information

If you have questions about these Terms, please contact us:

Yofeely Cosmetics

๐Ÿ“ง Email: sales@yofeelycosmetics.com
๐Ÿ“ž Phone: +972 53 7264395
๐Ÿ“ Address: 47 Sokolov Street, Ramat HaSharon, Israel
๐Ÿ“„ VAT / Business Number: 515406049